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Remodeling and Home Design

Educational Services

Specialty Tile Products strives to be a resource to our customers. We are dedicated to being at the forefront of technological and design advances in our industry, and committed to spreading education about tile and installation methods within all ranges of our customer base. We offer the following opportunities, most of which can be tailored to your specific needs:

Continuing Education Units: Our registered programs enable the design professional to keep current with technological developments and technical issues related to ceramic tile and stone. The information also serves to increase the clarity of specifications, to prevent costly problems and disputes, and to assure durable and low maintenance installations.

Product Demonstrations: As a leading setting materials distributor in the southeast, we know that testing new products is the best way to educate our customers about innovations in the tile industry. We partner with the top setting material companies in the industry, and host product demos regularly at our various locations.

Factory Tours: The best way to understand tile is to see how it’s made. We offer several guided tours at prominent porcelain tile factories in the southeast and can accommodate groups of various sizes.

Certification Courses: As members of the Ceramic Tile Distributor’s Association, we are proud supporters of the Certified Tile Installer (CTI) program. We regularly host CTI courses and promote the certification process as an essential process in raising the quality of installations in the US.

Industry Associations: Our memberships to the leading industry associations are a testament to our integration into all aspects of the design and installation communities. We are proud members of AIA, IIDA, NEWH, ASID, CTDA, TCNA, NARI, and NKBA, and we recurrently host industry & meetings and sponsor special events throughout the southeast.

 

 

 

Services For Design Professionals

At the heart of all beautiful projects is a designer, and our business is making the selection process inspirational, convenient, and supportive. We are able to offer many design services upon request, including:

Luncheon Presentations: We appreciate your time and want our presentations to work for you. We can customize a presentation to topics or looks that interest you.

Reference Library Set-up: Whether your library is digital or physical, we have the tools you need to have the best products at your fingertips.

Samples: We deliver and expedite samples on request. We can cut samples down to any size needed for your presentation.

Mock-up Boards: Does your project require you to see what something looks like installed? We offer a range of mock-up boards, from small to full size depending on the project.

Inspiration Boards: We love it when tile can be the inspiration for a project. Send us a request by color, texture, or design style, and we’ll show you how inspirational we can be.

Manufacturer Presentations: If you’d like a direct consultation with a manufacturer, we’d be happy to arrange an indepth presentation with their representative.

Specification Writing: Need help writing your spec? We can help with all aspects of your tile and setting material specification.

 

Showroom Services

With over 15,000 SF of showroom space throughout the southeast, we prioritize the complete shopping experience for all of our customers. Our showrooms beautifully display our top products in floor and wall installations, as well as countless special order boutique items ideal for specialty projects or residential applications. We know how important our showrooms are for our trade & retail customers alike, and we provide unique services to cater to your needs:

Design consultants: our showroom sales staff is comprised of qualified professionals with extensive product knowledge that can assist in your design process to whatever level you require.

Appointments: if you’d like to use our showroom as your design office for your appointments with customers, we can have products pulled and refreshments available upon request. If you’re working on a bigger project and require indepth services, we are also available by appointment in order to better cater to your needs.

Project Renderings: Select showroom locations have access to state of the art technology to create 3D renderings of your space with accurate tile representations.

Trade Events: We regularly host industry events and meetings in our showrooms, and can accommodate 150+ guests upon request.

 

 

 

 

Inventory Program

Specialty Tile is a master distributor, and as such we directly import tile and stone from all over the world. Our inventory program is our commitment to ensuring you have in-stock options when you need them. With 4 warehouses throughout the southeast, we have thousands of SF in stock in a variety of looks, sizes and price ranges. We pride ourselves on our purchasing relationships, and only stock first-run, high quality materials. We also inventory a broad range of setting materials, ensuring that your project can be picked-up or shipped out with all the necessary components. We value efficient logistics, and aim to have all orders confirmed within 24 hours.

Our Inventory Program Includes: 14 Ora Italiana, American Olean, Ceramica Fioranese, Ceramica Piemmegres, Cerim, Isla, Laticrete, Mapei, Mirage, Provenza, Colli, Edimax, Florim USA, Imola, Impronta, Ragno, Rex, Schluter, Senio, StonePeak, Viva, and more.

 

 

 

 

 

 

 

Technical Support

We know that tile installation can get complicated. We aim to be there every step of the way until your project is complete. We work on each part of a job, from the specification or selection process, to the contractor’s purchase of materials, to the product’s full use. Specialty Tile offers the following services to make sure your tile looks just as great installed as you envisioned:

Design Support: We can assist you to select and specify technical products such as ventilated facades, raised access floors, replaceable & reusable tiles, etc. Give us your drawings and we will help with layout & budget.

Pre-Installation Consultations: We have experts ready to advise you on substrate, setting materials, applications, environmental concerns, or anything else you may have a question about.

Job Complaint Management: In the unfortunate event that you have a job complaint associated with your project, we will work to rectify the problem to your satisfaction. We will visit job sites, work with our manufacturers, have products tested, and find a solution.

Care and Maintenance: We inventory a broad range of cleaners & sealers and can assist you in finding the proper care and maintenance plan for the lifecycle of your product.

 

 

 

 

Professional Community

Specialty Tile is proud of the relationships we have in our communities. Instead of just focusing on one type of customer, we work with all facets of the trade and retail sectors and are able to manage the connections between them. Our customers include:

Architects and Designers: We can work on the outside and inside of a project, and offer structural products for architects as well as interior finishes for designers.

Contractors: We have solid relationships in the contractor community, and have the ability to keep working on a specification after it goes to bid. We can offer value-engineer alternatives for budget requirements, stocked options for time constraints, setting materials for installation, and credit terms for purchasing, helping our contractors get the products they need right away.

Dealers & Builders: We can create custom programs that cater to your clients’ needs including merchandising, sampling, inventory, and sales support.

Homeowners: We welcome retail customers in all of our showrooms, and work with our trade partners simultaneously in order to ensure fair pricing and great service to everyone involved in a project. We also recommend designers and installers to our retail customers.

 

 

 

 

National Accounts

Specialty Tile services many prestigious national accounts all over the US. We excel at servicing these accounts logistically and can provide exceptional management of ongoing projects. We offer the following:

Continuous Inventory Management: If you have several components of a project or many locations needing materials at different times, we can warehouse the materials and ship them direct to the job site according to your scheduling needs.

Job Packing: We can ship all required materials to the job site so that your specifications are always consistent and include the right setting materials.

Private Labeling: Need a specification protected and tracked? We offer private labeling services to ensure that your project can always be tracked when it goes to bid.

 

 

 

 

 

Sample Services

We have a comprehensive sample program to support both commercial and residential projects. For service or samples, please contact your Specialty Tile Products Sales Representative, or send an email to Samples@SpecialtyTile.com Our sample services include:

Custom Cuts: we will cut sample pieces to a smaller size upon request.

Shipping & Tracking: we ship samples to industry professionals at no charge. Most samples ship the same day, and tracking is available upon request.

 

 

 

 

 

 

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Our sales representatives and showroom design consultants are at your service to assist you with finding tile products. It's our business to make the tile selection process inspirational, and we would love to work with you in person; whether at our showroom location, or at your firm. If you don't see what you're looking for on our website, click "Contact" and tell us about your project. We'll do the legwork for you.

To search for products, use the search bar on the main menu. If you're on a desktop computer, you'll see the search bar right after the word "Contact". If you're on your mobile phone, click "Menu" to expand the menu, and the search bar will be at the bottom after "Contact".

Type your search phrase and press Enter on your keyboard, or Go on your mobile device. The results displayed will be product lines, colors within a product line, or both. Click on a product to view the detail page.

We use keywords to match your search to a range of products. You can include size, color, or visual look (like concrete, stone, wood, etc.) in your search phrase, and then use filters to refine your search. Filters appear at the top of the product list.

For example, if you are looking for something neutral, but light, that looks like wood; you might search for "white wood". If you are searching for subway tile for a backsplash, your search phrase might be "3x6 backsplash" or "subway tile". Then, you might use a filter to only show "blue" tiles in the result. You can add or remove filters, combining them to show you exactly what you are looking for.